Online Help In alt.tech-support.recovery

In alt.tech-support.recovery, Ross Younger wrote:

On Sun, 25 May 1997, Hermit wrote:

> Hi ! Everybody !
> I have deleted some file(s) from Win 95 by accident. Then all the
> "executable"  files in all the programs turns into "word files". When I
> click on the icons, a pop-up note said "Windows cannot find 
> NAPLAYER.EXE" and"It is required for running 111.documents" "The
> position of NAPLAYER.EXE is at  C:\Program\Netscape\Navigator\Program" .
> Now I cannot start any of the Windows programs. When I try to install
> Win 95 again, I failed, because all executable files in the CD-ROM
> (Drive D) also turned into "word file" as appeared in the open Window.
> Now, how can I recover ? Please HELP !

If the CD then subsequently fails to read, the microwave must have been set too high, or perhaps your local electricity supply may be too high. Either way, you'll need to clean off the (metal) surface of the CD with an electric sander to improve the data integrity coefficient.

[Ed. Note: Sometimes in takes more than one volunteer to help the hapless user,
So, of course, we have a second opinion and fix as follows.]

In alt.tech-support.recovery, [email protected] (Matthew Sachs) wrote:

Ah, this is a fairly common problem, your mother board's executor is on too tightly. To fix this, open the computer (while it is still turned on) and look for a small squarish thing that says "Intel" on it. Take this and break it off the mother board. Since it is on too tightly, you may have a hard time getting it off. Try breaking off other pieces first, and if that doesn't work, use a screwdriver or a chisel. While you have the mother board out, you should probably clean it as well. Mother boards are tough to clean - try pouring every household chemical you have (Tide, bleach, etc.) on it and soaking it in water for an hour, or just put it in the washing machine.

[Ed. Note: It's amazing how the folks in alt.tech-support.recovery will practically stample each other in the rush to help the hapless user. A third solution is offered for the same problem.]

You need to go through the Emergency Installation Procedure.

To start, you must completely erase the contents of your hard drive. Remove the case of your computer, and find the small black sealed unit, about 3.5" by 5", with a ribbon cable leading to it. This is the hard drive. Disconnect and unscrew it from the case, and place it on a flat surface. To reset the hard disk, you must hit it hard, preferably with something like a sledgehammer. Then open the drive up (you may need to use some specialized tools for this) and thoroughly wash the metal disks inside with soap and water.

Then reconnect everything, and turn your computer on again. You may find that you get some error messages. If this happens, you really do have a problem, and you will need to get hold of the Microsoft Limited-Use Service for Emergency Recovery (MS-LUSER), which you can get for free from:

Microsoft Emergency Recovery Service
1060 West Addison
Chicago, IL

[Ed. Note: It's seeing this kind of support offered to one's fellow man that warms my heart and gives me renewed belief in the humanity of man - at least in the world of technical support. KRC]

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