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Explain this Phone Bill

It must be the Southern California weather. It just has to be. How else do you explain the mass amounts of stupid lusers we have out here.

tech: Hi, this is tech support, how can I help you?
luser: WHAT THE HELL IS GOING ON! I CHECK MY PHONE BILL AND ITS $85!!
tech: what's the POP you're dialin into sir?
luser: I DONT GIVE A SHIT!! I WANT A REFUND!! YOU SAID IT WAS GOING TO BE A LOCAL CALL AND IT'S NOT!!
tech: OK, sir, please tell me the phone number you are dialing, and I'll double check this.
luser: OK. It's blah blah
tech: OK.Hold on (called the operator, she said it was indeed a local call)
luser: Well, then how do you explain this $85 phone bill!!
tech: I suggest you call up the phone company and discuss it with them.

20 MINUTES LATER:
tech: This is tech support
luser: It's me again! WHY DIDN'T YOU TELL ME I HAD A METERED PHONE!!
(For those of you who don't know, In the US, most people have a flat rate phone which means local calls are charge on a flat rate and almost free. Metered rate means for every call you make there is a charge.)
I'M GOING TO SUE YOU GUYS!
tech: I'm sorry, sir, but there is NO WAY that I would have know that you were on a metered rate program with the phone company.
luser: WELL YOU SHOULD HAVE KNOWN!! EXPECT TO HEAR FROM MY ATTORNEY.
tech: Sir, that's like me selling you gas without knowing that you had a 1978 Cadillac gas guzzlin son of a bitch. So you are going to hold me responsible because you have a car that sucks too much gas?
luser: Oh..um.. nevermind.. *click*

ARGH!!! I SWEAR I WILL RAID THE LOCAL GUN STORE ONE DAY AND GO ON A KILLING SPREE !!!!!

Posted on June 6, 1997, to alt.tech-support.recovery by Jonathan ([email protected])

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